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Crowdsourcing Cultural Change: A Recipe for Creativity and Conflict

Cultural change within a company will always cause friction and growing pains. Some of the pushback can be alleviated by getting feedback at every level of the company throughout the process. Unfortunately, this can cause it’s own problems, as people voice their own ideas of what the company is and should be.

Marketing should drive the company’s innovations

By keeping a finger on the customers’ pulse and acting as the eyes and the ears of the company, marketers drive the most effective innovations. Daniel Cotlar, Chief Marketing Officer at Blinds.com, shares the innovations that have made them the largest retailer of their kind in the world.